Chemical suppliers automate technical data sheet requests by generating every TDS from one structured product record rather than maintaining files by hand. Kimia is a chemical intelligence platform that builds that record from existing product, regulatory and formulation data, then uses Document Studio to generate, update and publish the TDS, SDS and compliance documents drawn from it.
Finding the TDS is only the first part of the request
When a buyer or a distributor asks where the technical data sheet is, the supplier has to do three things before answering: locate the document, confirm the revision is the current one, and check that it matches the market the customer sells into. Most suppliers do all three by hand, across shared drives, email threads and whatever each product manager keeps locally.
The document usually exists. Knowing which copy is authoritative is the slow part.
In practice: a distributor emails asking for the current TDS on a grade sold into the EU. The rep searches a shared drive, finds two files with different revision dates and no record of which one was published, and forwards the newer looking file.
Automating TDS starts with one structured product record
Document generation is downstream of product data. Kimia's Product Knowledge Hub brings fragmented product information together into a single source of truth and creates a structured product passport for every item in the portfolio, drawing on PIM records, safety data sheets, formulation records, ERP, CRM and distributor catalogues.
Every document Kimia generates is built from that record, so a specification corrected in one place is corrected in every document that carries it.
In practice: a viscosity specification is updated once on the product record. Every TDS that quotes that value regenerates from the corrected record, instead of a documentation team opening several hundred files to find the ones affected.
Document Studio generates and maintains the documents
Document Studio gives regulatory and technical documentation teams a way to generate, update and publish technical data sheets, safety data sheets and compliance documents from a single, controlled product record. When new products are added to Kimia, it can produce their technical data sheets at scale using the attributes already stored, rather than each contributor locating the right template and populating it manually. Kimia can also apply a changed template, brand or naming convention across an existing document library without manual rework.
In practice: a supplier integrates an acquired range of several hundred grades. Kimia generates the technical data sheets for those products from the stored attributes, and brings the documents that arrived with the acquisition into line with the parent brand.
An out-of-date TDS costs more than a missing one
A buyer who cannot find a technical data sheet asks for it. A buyer who finds a stale one uses it, and the correction arrives after the specification has already gone into a formulation trial.
Kimia identifies which products in a portfolio are missing key attributes, specifications or supporting information, and returns that as a list of gaps for the product team to close. Incomplete records degrade every document and every answer that draws on the same data, so closing them improves all of them at once.
In practice: a product manager runs a gap report before a distributor asks, and sees which grades have no current data sheet, which are missing a regulatory field, and which carry attributes nobody ever completed.
The request arrives where a person still has to answer it
Two places absorb these requests. Reps field them inside live customer conversations, and Technical Sales Assistant gives sales representatives sourced answers to product questions without leaving that conversation. Buyers look for the document on the supplier's own website, and Customer Concierge answers technical product questions there directly, then captures the enquiry for the commercial team.
Distribution partners can be given access to the same product library through Kimia, so they query the portfolio instead of calling for technical support.
In practice: a formulation chemist checks a supplier's site late at night for the current data sheet on one grade. Customer Concierge answers, and the enquiry reaches the commercial team with the application context attached.
What changes
One source. Every TDS, SDS and compliance document generates from the same product record.
Faster response. Reps and distributors answer a document request without waiting on a technical expert.
Visible gaps. Missing attributes surface as a list before a customer finds them.
Less rework. A template or brand change applies across the library without manual editing.
Answering a TDS request is a data problem that surfaces as a documentation problem. Suppliers that generate documents from one authoritative product record answer it in seconds, and answer it the same way twice.
Stats
1,000+ Bostik buyer conversations weekly
6x Bostik sample requests increase
Customer stories
Univar Solutions deploys Kimia to accelerate technical sales, putting technical and product intelligence directly into the hands of its Ingredients + Specialties commercial teams.
Bostik runs Customer Concierge on its Born2Bond site, where buyers ask technical questions directly and those conversations reach the commercial team.
FAQ
Can Kimia generate a technical data sheet for a new product?
Yes. Document Studio generates technical data sheets for new products from the attributes already held on the product record in Kimia, so a whole range can be documented at scale rather than one file at a time. Documents are produced consistently from a single template, rather than relying on each contributor to locate the right one and populate it manually.
How does a supplier know whether a TDS is current?
A TDS generated by Kimia is built from the product record, so the current document is whatever the current record produces. Kimia also identifies which products are missing key attributes, specifications or supporting information, and returns those gaps as a list. That list tells a product team which products need attention before their documents are relied on.
Does Kimia handle safety data sheets as well as technical data sheets?
Yes. Document Studio generates, updates and publishes technical data sheets, safety data sheets and compliance documents from a single, controlled product record. Safety data sheets are also one of the sources Kimia draws on when answering a product question, alongside PIM records, formulation records, ERP, CRM, distributor catalogues and regulatory databases.
Can distributors get the same answers as the supplier's own sales team?
Distribution partners can be given access to a supplier's product library through Kimia and query the portfolio the same way an internal sales team does. They get accurate, up-to-date answers without needing to call the supplier's team for technical support, which extends the reach of the product knowledge without adding headcount.
